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Salma Miss

Founder & Managing Director

Most agencies understand marketing.
We understand hospitality — and we use marketing to make it unforgettable.
Salma MissFounder & Managing Director
15+Years of Experience
20+Venues Launched
8+Countries
4Continents

Disrupt exists because of a career lived on both sides of the industry. Salma trained at Les Roches, spent eight years in hotel and restaurant operations across four continents, personally opened more than 20 venues, then spent a decade scaling hospitality technology companies globally. That rare combination — the operator's instinct, the marketer's craft, and the technologist's toolkit — is what Disrupt delivers to every client.

Trained in hospitality.
Built for growth.

Les Roches · 2012
Graduated from one of the world's top hotel management schools in Marbella, Spain
Hospitality · 2008–2016
8 years in hotel and restaurant operations across France, Egypt, Seychelles, Indonesia, the US, and Dubai
Crystal Group · Dubai · 2015
Opened and marketed 4 venues across dining, nightlife, and beach club concepts
Pirata Group · Hong Kong · 2018
Returned to hospitality to launch and digitise 3 restaurant concepts
Tech · 2016–present
SaaS and digital growth, including 3 years as Head of Global Marketing in traveltech

I didn't start in marketing. I started behind the front desk in the Seychelles and Miami, in events at Banyan Tree and BallenIsles in Palm Beach, and in the banquet halls of Indonesia. I trained at Les Roches — one of the world's most respected hotel management schools — and spent eight formative years learning hospitality from the inside out, across five countries and every department that matters.

That foundation is what makes me different. When I walk into your restaurant, I'm not just thinking about your Instagram grid. I'm thinking about your service rhythm, your customer journey, your reservation flow, your upsell moments, and every touchpoint that turns a first-time guest into a regular.

I've personally opened more than 20 restaurants and venues across Dubai and Hong Kong — for groups like Crystal and Pirata — handling everything from concept naming and brand identity to opening-night PR and post-launch footfall strategy. I know what it feels like when the music starts and the room isn't full. I also know exactly what to do about it.

The last decade brought a second chapter: ten years scaling technology companies, including three years as Head of Global Marketing for a hospitality SaaS brand, where I built global go-to-market engines and led digital transformation programs that changed how hospitality businesses operate.

What I bring to your venue is rare: the operator's instinct, the marketer's craft, and the technologist's toolkit — all in one person, fully committed to your success.

The Team

The people behind
every project.

Disrupt isn't a one-person show. Behind every engagement is a dedicated team of specialists — each with deep hospitality and marketing experience — assembled to match the exact needs of your venue.

Comms & Branding
Brand Strategist

Positioning, naming, identity, and tone of voice — building the strategic foundation your brand is built on.

Comms & Branding
PR & Comms Lead

Media relations, press coverage, launch narratives, and ongoing PR that keeps your venue in the conversation.

Comms & Branding
Creative Director

Visual identity, brand collateral, menus, signage — every design touchpoint that shapes how guests experience your brand.

Social & Content
Content Producers

Photography, video, reels, and stories — capturing the energy of your venue for every platform and format.

Social & Content
Social Media &
Community Manager

Daily content, scheduling, engagement, DMs, and review responses — the consistent voice of your venue online.

Social & Content
Copywriter

Website copy, newsletters, menu descriptions, editorial — words that sound like your venue and make people want to visit.

Ads & Influence
Paid Media Specialist

Targeted campaigns across Meta, TikTok, and Google — optimised for reservations, footfall, and awareness.

Digitalisation
Digital Transformation Consultant

Tech audit, system selection, CRM implementation, and ops workflow — digitising your venue the right way.

Selected Work

Venues I've helped
build and fill.

Restaurant Groups
Independent Clients
Resorts
Egypt
Caribbean World Resorts

Full rebrand of three resorts, all distribution channels implemented, and pre-opening of a new property.

RebrandingDistributionPre-Opening
Events
Morocco
Maev Studio Marrakech

Full rebrand, social media management, community management, and digitisation for an events agency — from identity to daily operations.

RebrandingSocial MediaCommunityDigitisation

Let's work
together.

Whether you run a venue or a tech company — let's talk about what's possible when deep industry experience meets serious marketing firepower.